| A. Leasing Units |
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Advertise rentals |
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Answer phone inquiries about vacancies |
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Show vacant units |
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Accept rental applications |
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Run credit checks |
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Select tenants |
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Accept initial rents and deposits |
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Negotiate rental leases |
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Sign leases and sign property condition checklist |
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Give required disclosure forms |
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Offer residents optional upgrades and payment plans |
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| B. Property Turnover |
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Inspect unit upon tenant move-in |
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Conduct anniversary meetings and send thank you letters |
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Inspect unit upon tenant move-out |
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Supervise general cleaning of unit upon tenant move-out |
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Supervise cleaning of floors, carpets and rugs |
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Paint walls, baseboards, ceilings, lights and built-in shelves |
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Order the cleaning of kitchen cabinets, countertops, sinks, stove, oven and refrigerator |
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Order the cleaning of bathtubs, showers, toilets and plumbing fixtures |
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Order the repair of doors, windows, window coverings, and mini-blinds |
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| C. Rent Collection |
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Collect rents when due |
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Promote and establish auto draft and electronic payment accounts |
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Sign and send rent receipts |
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Maintain rent-collection records |
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Collect late rents and charges |
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Inform Owner of late rents |
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Prepare late rent notices |
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Serve late rent, pay or quit, and unlawful detainer notices |
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Serve rent increase and tenancy termination notices |
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Deposit rent collections in bank |
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| D. Maintenance |
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Conduct monthly drive-by inspections |
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Conduct semiannual interior inspections |
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Provide monthly report of maintenance, repairs, and utility expenses to Owner |
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Give rental violation notices when applicable |
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Order the cleaning of hallways and entryways and other common areas |
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Replace light bulbs in common areas |
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Drain water heaters |
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Order the cleaning of stairs, decks, patios, façades and sidewalks |
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Order the cleaning of garage oils on pavement |
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Lawn care, trim bushes and rake leaves |
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Order the cleaning of garbage and debris on grounds |
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| E. Repairs (arranging for repairs for the following issues) |
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Accept tenant complaints and repair requests |
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Inform Owner of maintenance and repair needs |
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Categorize and maintain written log of tenant complaints |
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Plumbing stoppages |
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Garbage disposal stoppages/repairs |
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Faucet leaks/washer replacement |
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Toilet repairs |
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Stove burners/hinges/knobs repair or replacement |
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Appliance repair |
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Light switch and outlet repair/replacement |
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Heater thermostat repair |
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Window repair/replacement |
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Painting (interior/exterior) |
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Key replacement |
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Handle all other routine maintenance and repairs |
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Coordinate repairs with contractors if needed (with owner approval for jobs more than $200 ) |
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Other: Owner approval for all repairs available upon request. |
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| F. Other Responsibilities |
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Provide his/her phone number to tenants as an emergency contact number.. Within reason, Manager should be able to respond at any time to an emergency. |
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Meet or call Owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities. |
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Submit weekly/monthly time sheets to Owner detailing activities, materials purchased and receipts. |
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Manager will do yearly property checks, and monthly property drive by. |
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Additional responsibilities:upon request. |
